Standard Ground Shipping: FREE on domestic U.S. orders
Estimated arrival: 3-5 business days. Orders will be shipped standard ground transportation by FedEx Ground and/or USPS Priority Mail.
Expedited Shipping:
Estimated arrival: Second business day. Only available on in-stock orders and must select shipping option at checkout. Expedited orders placed before 9 AM CST Monday-Friday will be shipped out the following day.
Rush Shipping:
Estimated arrival: Next business day (pm). Only available on in-stock orders and must select shipping option at checkout. Rush orders placed before 9 AM CST Monday-Friday will be shipped out the same day.
Ship to Store:
We now offer the option to ship to your favorite Outlets! On the checkout shipping page, click the Ship to Store tab, search for a store and we’ll ship it using the shipping method you prefer. A store representative will contact you when your order is ready for pickup. You will be asked to show identification and/or the credit card used to place the order.
Shipment Timing:
Your order may ship in multiple packages at no cost to you as your items become available. Your credit card will only be charged for items that are shipped. Most in-stock orders ship within 2 business days. All orders placed after 9:00 am CT will ship the following business day. Saturdays, Sundays and Holidays are not considered business days.
Please note, ONLY IN STOCK items are available for expedited and rush shipping so please check your item's availability before selecting your shipping option.
Returns Policy
Our aim is for you to be completely satisfied with your purchase. Products purchased on our site or in our store may be returned up to 30 days from the date of purchase as long as the item is unused and accompanied by the packing slip or original receipt. Any customized or special make up shoes are manufactured on a no cancel, no return basis. Seasonal and clearance styles may be returned within 90 days of purchase if unused and accompanied by the packing slip or original receipt.
Returning Items by Mail:
We are pleased to offer free returns on all domestic Canada&U.S. orders with the exception of Factory Second shoes. All orders placed are shipped with a packing slip that includes a return form. Please complete all required fields, noting the reason for your return and enclose it with the item in the original packaging.